Frequently Asked Questions
Are you the OEM manufacturer?
Yes, we operate a 50,000 square meter vertically integrated manufacturing facility (ISO 9001:2015 certified). Our in-house R&D and production ensure competitive pricing and strict quality control.
What is your production lead time?
Standard production for stock items is 2-5 working days. Custom orders typically take 15-20 working days upon receipt of deposit and technical specification confirmation.
What payment terms do you accept?
Our standard commercial terms are 30% advance payment (T/T) to initiate production, and the remaining 70% balance payable against the BL copy.
Do you offer volume-based pricing?
Yes, we implement a tiered discount structure. Orders of 3-5 TEU receive a 5-8% discount, while orders over 5 TEU are eligible for custom quotes (CIF available).
What is your Minimum Order Quantity (MOQ)?
The standard MOQ for security doors is 100 units, and for fire-rated doors, the MOQ is 50 units.
Which ports do you ship from?
Primary ports of loading include Ningbo Port and Shanghai Yangshan Deepwater Port, providing frequent departures to major global destinations.