Frequently Asked Questions
Are you an OEM manufacturer?
Yes, we operate a 50,000 square meter vertically integrated manufacturing facility. Our in-house R&D and production capabilities ensure competitive pricing with strict quality control.
What is your production lead time?
Stock items: 2-5 working days. Custom orders: 15-20 working days. The timeline commences upon receipt of deposit and final confirmation of technical specifications.
What payment terms do you accept?
Our standard commercial terms are 30% advance payment via SWIFT/TT to initiate production, with the 70% balance payable against the BL copy.
Do you offer volume-based pricing?
Yes, we implement tiered discounts: 1-2 TEU at standard rates, 3-5 TEU with a 5-8% discount, and 5+ TEU for custom quotes including CIF options.
What is your Minimum Order Quantity (MOQ)?
Standard MOQ for security doors is 100 units, while fire-rated doors require a minimum of 50 units.
Can we combine multiple SKUs in one container?
Mixed container loading is permitted as long as each SKU meets its individual MOQ and the total volume is at least 20'GP (28 CBM).