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Frequently Asked Questions
Q1: Are you a factory?
Yes, we are a professional factory specializing in aluminum and metal doors.
Q2: Can we customize the sizes and colors?
Yes, we offer full customization services according to your specific demands and architectural requirements.
Q3: What is your standard payment term?
For regular orders, we accept T/T 30% deposit to start production and the remaining 70% balance before shipment.
Q4: Do you support OEM / ODM services?
Yes, we support both OEM and ODM services. You can provide your brand details and drawings for production.
Q5: What is the typical lead time for an order?
Generally, production takes around 21 to 30 days after receiving the deposit, depending on the schedule.
Q6: How are the products packed for shipping?
Our products are usually packed with foam and wood slats to fix the frame, then placed on pallets for safe forklift loading and unloading.
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