Service & FAQ
How to order the doors & windows?
To seamlessly integrate our products with your architecture and decor, we offer tailored suggestions on materials and designs. Simply provide us with your BOQ or drawings, and we'll furnish you with a detailed quotation and introduction within 24 hours.
Can customers order different models and colors in one order?
Absolutely, orders can be customized with a mix of colors and models to suit your preferences. Sizes are fully customizable to meet your needs.
Can customers receive samples before placing an order?
Certainly. We are delighted to offer customized samples. A sample cost is applicable, which will be reimbursed once you place a formal order.
How do you ensure quality control?
Our dedicated Quality Controllers (QC) meticulously oversee all critical processes. We share photos and videos before shipping. Third-party inspections like SGS or COC are also welcome.
What are your shipping and delivery terms?
We offer a variety of delivery terms, including EX-factory, FOB, CIF, and door-to-door service. We can facilitate delivery to your preferred agent or handle container loading at our facility.
What are the technical advantages of the melamine door skin?
The surface color is bright and fade-resistant. It features waterproof, scratch-resistant properties and is engineered to avoid cracking, splitting, or shrinking over time.