Q1: What service do you offer besides the product itself?
1. Professional advice on choice of door types and functions.
2. Strict packing procedure specially for export.
3. Installation guide service by email or phone. Site guide service available if needed.
4. English version installation manual and user manual.
5. English drawings of doors.
6. 12-month quality guarantee since arrival date.
Q2: Is your product easy to install?
Yes, our product is designed for straightforward installation. It arrives pre-assembled, eliminating the need for welding. Assembly requires only basic screwdriver operations. Comprehensive installation support is provided.
Q3: Can high-speed doors be customized?
Yes, high-speed doors can be customized to specific operational requirements, including dimensions, material specifications, color selections, and functional features such as vision windows.
Q4: What is your lead time?
Standard orders typically ship within 7-15 working days. Bulk quantities may require an average of 30 days. Specific delivery times are confirmed upon order placement.
Q5: How can I find out the exact price?
Kindly provide the exact dimensions and quantity of doors required. We typically send quotations within one business day. For expedited requests, please contact us directly.
Q6: How do you package your shipments?
Doors are secured with standard exporting wooden crates. Custom packaging solutions are available upon request to ensure safe transit.
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